Privacy Policy
Welcome to Device Boss. Your privacy is important to us. This Privacy Policy explains how Megam Solutions (“Device Boss”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you access or use our website, platform, mobile applications, and services (collectively, the “Services”). By accessing or using Device Boss, you agree to this Privacy Policy.
1. Information We Collect
We collect different types of information based on how you interact with our Services:
a. Personal Information
We collect personal information when you register, contact support, or engage with our services. This includes:
- Full name
- Email address
- Contact number
- Organization name
- Job title or designation
- Billing and payment details
b. Device and Technical Data
When a device is enrolled in our MDM solution, we may collect:
- Device identifiers (IMEI, serial number, UDID)
- Device type, operating system, and version
- Device location (if permitted)
- Installed apps and system configurations
- Compliance status and security settings
- IP address and network details
- Usage activity and logs (time, location, duration of use)
c. Usage and Analytics Data
- Browser type and version
- Pages visited and time spent on our site
- User interaction data (clicks, scrolls)
- Error logs and diagnostic information
d. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
- Store user preferences
- Track session information
- Improve site performance and experience
Note : You can manage your cookie preferences via your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our MDM services
- To enable device registration, control, monitoring, and compliance enforcement
- To send service updates, alerts, or support messages
- To process billing and manage subscriptions
- To ensure security, detect fraud, and prevent unauthorized access
- To analyze trends and optimize the user experience
- To comply with legal and regulatory obligations
3. Sharing and Disclosure of Information
We respect your data and do not sell or rent it. However, we may share information:
- With third-party service providers who help us operate the platform (cloud hosting, billing systems, support tools)
- With business partners or resellers under contractual obligation
- With law enforcement, regulators, or government authorities when legally required
- In connection with a merger, acquisition, or sale of all or a portion of our assets
Note - *All third-party partners are required to comply with strict data protection and confidentiality agreements.
4. Data Security
We implement robust security measures to protect your data from loss, misuse, unauthorized access, and disclosure:
- End-to-end encryption of data at rest and in transit
- Secure authentication mechanisms (MFA, SSO)
- Role-based access controls
- Regular vulnerability scans and penetration testing
- Data backup and disaster recovery systems
We recommend that users follow best practices when handling login credentials.
Data Retention
We retain your personal and device data:
- As long as your account is active or as needed to provide services
- As required by legal, regulatory, and accounting obligations
- Until you request data deletion (subject to compliance)
Upon termination of your subscription or account, data will be deleted or anonymized within a reasonable time frame, unless retention is required by law.
Your Rights and Choices
Depending on your location and applicable laws (such as Indian laws or GDPR or CCPA), you may have the right to:
- Access and review the personal data we hold
- Correct or update inaccurate information
- Delete your personal information
- Object to or restrict processing
- Withdraw consent where applicable
- Request data portability
To exercise these rights, please contact us at Info@megamsolutions.com. We may verify your identity before processing your request.
Children's Privacy
Device Boss services are not intended for children under 13 (or equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal data from minors without parental consent.
International Data Transfers
Your information may be stored and processed in countries outside your own, where data protection laws may differ. We ensure adequate safeguards such as Standard Contractual Clauses or Data Processing Agreements for such transfers.
Third-Party Links and Services
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We may notify you of significant changes via email or notices within our platform. Continued use of our Services after such updates constitutes your consent.
For any questions, concerns, or complaints related to this Privacy Policy or our data practices, contact us at: