Frequently Asked Questions
What is Device Boss?
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Device Boss is a Mobile Device Management (MDM) platform designed to help businesses monitor, manage, and secure all mobile devices across their organization. It supports Android, iOS, and rugged enterprise devices with features for device tracking, app management, policy enforcement, and remote control.
How do I get started with Device Boss?
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Sign up via our website or request a demo. You'll receive a welcome email, onboarding toolkit, and access to the admin dashboard.
What is the typical deployment time?
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Basic deployment takes less than X hours. Large-scale enterprise rollouts may vary based on the number of devices and policies.
Is training provided for teams?
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Yes, we provide onboarding support, live training sessions, knowledge base access, and certification programs for IT administrators.
Can I import devices in bulk?
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Yes. You can bulk-enroll devices using QR code, zero-touch enrollment.
Can I track device usage and productivity?
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Yes. Admins can monitor app usage, screen time, location history, and compliance reports for productivity insights.
Why should businesses use MDM software like Device Boss?
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An MDM solution like Device Boss enhances device security, enforces compliance policies, prevents data breaches, improves IT efficiency, and supports remote workforces.
Is Device Boss cloud-based or on-premise?
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Device Boss is a cloud-native platform, allowing centralized control and scalability. However, on-premise deployments can also be configured for enterprises with specific security needs.
How can Device Boss help reduce operational costs?
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By minimizing device loss, automating compliance, reducing IT workload, and improving remote support and thus leading to higher ROI and efficiency.
What kind of support does Device Boss offer?
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24/7 global support via email, live chat, phone, and dedicated customer success managers for enterprise clients.
Can I manage apps remotely using Device Boss?
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Yes, Device Boss allows remote app installation, uninstallation, version control, and app whitelisting or blacklisting for enterprise devices.
Does Device Boss offer remote troubleshooting?
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Absolutely. You can use remote view and control features for live troubleshooting, screen sharing, and device support, reducing downtime.
How does Device Boss ensure device and data security?
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With end-to-end encryption, real-time device monitoring, password enforcement, remote wipe, lockdown (kiosk mode), geo-fencing, and compliance policy management.
Is there an API available for integrations?
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Yes. Device Boss provides secure APIs for integrating with HRMS, ERP, ticketing systems, or other business tools.
Ready to Manage Your Devices Smarter?
Get started today with a free trial or book a personalized demo.